PRTG Manual: Pingdom Sensor
The Pingdom sensor queries an account at Pingdom.com and retrieves values for one "check" configured in the respective Pingdom account. With every scanning interval, the sensor will always catch the last value available in the "detailed check log" of your Pingdom account.
Note: This sensor type can have a high impact on the performance of your monitoring system. Please use it with care! We recommend using not more than 50 sensors, on each probe, of this type of sensor.
This sensor type requires the Microsoft .NET Framework to be installed on the computer running the PRTG probe: Either on the local system (on every node, if on a cluster probe), or on the system running the remote probe. If the framework is missing, you cannot create this sensor. Note: You need to install the exact version required (a higher version will usually not work; an exception applies to .NET 3.5 which comprises .NET 2.0 and .NET 3.0). Generally, it is possible to run several .NET Framework versions on the same machine side-by-side. Please install the latest update available for the required version.
Required .NET version: 2.0.
The Add Sensor dialog appears when adding a new sensor on a device manually. It only shows the setting fields that are imperative for creating the sensor. Therefore, you will not see all setting fields in this dialog. You can change all settings in the sensor's Settings tab later.
On the sensor's details page, click on the Settings tab to change settings.
Note: If not set explicitly in a sensor's settings, it will connect to the IP Address or DNS Name defined in the settings of the parent device the sensor is created on.
Basic Sensor Settings |
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Sensor Name |
Enter a meaningful name to identify the sensor. The name will be shown by default in the device tree and in all alarms. |
Tags |
Enter one or more tags, separated by space or comma. You can use tags to group sensors and use tag-filtered views later on. Tags are not case sensitive. We recommend using the default value. You can add additional tags to it, if you like. Other tags are automatically inherited from objects further up in the device tree. Those are not visible here. |
Priority |
Select a priority for the sensor. This setting determines where the sensor will be placed in sensor lists. Top priority will be at the top of a list. You can choose from one star (low priority) to five stars (top priority). |
Sensor Settings |
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Pingdom Check Name |
Enter the name of the "check" you want to retrieve data for. Enter it exactly the way configured in your Pingdom account. This setting is case sensitive! Please enter a string. |
Username |
Please enter the username of the Pingdom account you want to query. Please enter a string. |
Password |
Please enter the password of the Pingdom account you want to query. Please enter a string. |
If Value Changes |
Define what shall be done in case the value of this sensor changes. You can choose between:
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Sensor Display |
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Primary Channel |
Select a channel from the list to define it as the primary channel. In the device tree, the last value of the primary channel will always be displayed underneath the sensor's name. The available options depend on what channels are available for this sensor. Note: You can set another primary channel later by clicking on the pin symbol of a channel in the sensor's overview tab. |
Chart Type |
Define how different channels will be shown for this sensor.
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Stack Unit |
This setting is only available if stacked graphs are selected above. Choose a unit from the list. All channels with this unit will be stacked on top of each other. By default, you cannot exclude single channels from stacking, if they use the selected unit. However, there is an advanced procedure to do so. |
By default, all following settings are inherited from objects higher in the hierarchy and should be changed there, if necessary. Often, best practice is to change them centrally in the Root group's settings. To change a setting for this object, disable inheritance by clicking on the check mark symbol in front of the respective setting name. You will then see the options described below.
Scanning Interval |
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Scanning Interval |
The scanning interval determines the time the sensor waits between two scans. Select a scanning interval (seconds, minutes, or hours) from the list. You can change the available intervals in the system administration. Note: Please make sure you select the same scanning interval you configured for the "check" in your Pingdom account. Only if the intervals match PRTG can catch every measurement from your "check". |
Schedules, Dependencies, and Maintenance Window |
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Note: Inheritance for schedules, dependencies, and maintenance windows cannot be interrupted; the according settings from the parent objects will always be active. However, you can define additional settings here. They will be active in parallel to the parent objects' settings. |
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Schedule |
Select a schedule from the list. Schedules can be used to monitor for a certain time span (days, hours) throughout the week. With the period list option it is also possible to pause monitoring for a specific time span. You can create new schedules and edit existing ones in the account settings. Note: Schedules are generally inherited. New schedules will be added to existing ones, so all schedules are active. |
Maintenance Window |
Specify if you want to set-up a one-time maintenance window. During a maintenance window this object and all child objects will not be monitored. They will enter a paused state then. Choose between:
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Maintenance Begins At |
This field is only visible if maintenance window is enabled above. Use the date time picker to enter the start date and time of the maintenance window. |
Maintenance End At |
This field is only visible if maintenance window is enabled above. Use the date time picker to enter the end date and time of the maintenance window. |
Dependency Type |
Define a dependency type. Dependencies can be used to pause monitoring for an object depending on the status of another. You can choose between:
Note: Testing your dependencies is easy! Simply choose Simulate Error Status from the context menu of an object that other objects depend on. A few seconds later all dependent objects should be paused. |
Dependency |
This field is only visible if the select object option is enabled above. Click on the reading-glass symbol and use the object selector to choose an object on which the current sensor will be dependent on. |
Delay (Seconds) |
Define a time span. After the master object for this dependency comes back to an Up status, monitoring of the depending objects will be additionally delayed by the defined time span. This can help avoid false alarms, for example, after a server restart, by giving systems more time for all services to start up. Please enter an integer value in seconds. Note: This setting is not available if you choose this sensor to be the Master object for parent. In this case, please define delays in the parent Device Settings or the superior Group Settings. |
Access Rights |
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User Group Access |
Define which user group(s) will have access to the object you're editing. A table with user groups and right is shown; it contains all user groups from your setup. For each user group you can choose from the following access rights:
You can create new user groups in the System Administration—User Groups settings. To automatically set all objects further down in the hierarchy to inherit this object's access rights, set a check mark for the Revert children's access rights to inherited option. For more details about access rights, please see section User Access Rights. |
In order to change display settings, spike filter, and limits, please switch to the sensor's Overview tab and click on the gear icon of a specific channel. For detailed information, please see Sensor Channels Settings section.
Click on the Notifications tab to change notification triggers. For detailed information, please see Sensor Notifications Settings section.
For more general information about settings, please see Object Settings section.
For information about sensor settings, please see the following sections:
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